Terms of Use

1. Who We Are

Rwaka.rw is operated by Lexnova AI Ltd, a Rwandan technology company committed to improving access to justice through AI-powered legal education and automation tools.

2. What Data We Collect

We may collect the following types of information:

• Personal Data (optional): Name, Email address, Contact information, Legal questions or descriptions that may include personal details.
• Technical and Usage Data: IP address, Device/browser details, Interaction logs, Site usage data, Cookies and analytics.

You can use Rwaka anonymously. Identifiable data is only collected if voluntarily submitted.

3. How We Collect Data

• Directly via chatbot interactions or contact forms
• Automatically through your browser/device

4. Consent and Use of the Chatbot

By using the chatbot, you consent to data collection for:

• Answering legal questions
• Improving Rwaka’s accuracy
• Internal research and development
• Security and misuse prevention

Aggregated or anonymized data may be used for academic and public education purposes.

5. Legal Basis for Processing

• Consent via chatbot/forms
• Legitimate interests in service improvement
• Compliance with legal obligations

6. Data Sharing

We do not sell or share your data with external legal entities. We may share data with:

• Authorized Lexnova AI staff
• Trusted infrastructure providers
• Government authorities when legally required

7. Data Security and Retention

We apply industry-standard security practices and retain data only as necessary to:

• Serve the purposes outlined
• Maintain system integrity
• Comply with regulations

8. Cookies and Tracking

We use cookies to analyze traffic and enhance performance. You may disable cookies in your browser, but this could affect your experience.

9. Children’s Privacy

Rwaka is suitable for all ages. Users under 18 should involve a parent, guardian, or teacher when using legal content.

10. Your Rights

You have the right to:

• Access, correct, or delete personal data
• Withdraw consent
• Object to processing
• File a complaint with a data authority

Contact us at [email protected] to exercise your rights.

11. Changes to This Policy

This policy may be updated. Changes will be posted here with an updated date. Please review it regularly.

12. Contact Us

If you have questions about your privacy, contact:

Rwaka.rw – Powered by Lexnova AI Ltd
Email: [email protected]
Website: https://rwaka.rw